You can start by accepting responsibility for the damages your service department caused to my vehicle after 2 botched oil changes in a row. First oil change, loose drain plug. Second oil change was one day later, the cracked gasket on oil plug was not changed out. The truck leaked a LOT of oil during this period. It's at another Toyota dealership now with metal shavings in the oil pan and a blown engine. I have a family of 4 with two babies in car seats and only one vehicle now due to your negligence. My wife is unable to leave ...
Frank thanks for everything.
Was the easiest car buying experience I have ever had.
I dealt with Dean and Lauren I recommend my friends co workers to Frontier in Valencia ! Thank you !
We were in CA from out of state when the check engine light came on. I was pretty sure what the issue was and called Frontier to speak with a service advisor to make a late afternoon appointment in order for us to remain on schedule to leave the following morning. Dean assured me he could service the vehicle, including an oil change late in the afternoon and did in spite of our late arrival due to an accident on the 405.
I called last minute due to something is hanging out underneath my car and LiLi accommodates me with no problem and my car was fixed in no time. I really appreciate how she took time to help me. Very good customer service.. thank you so much
Good inventory, great prices, ask for Carlos !
First I just wanted to say this had to have been one of the most pleasant experiences when buying a car in a long time. I was looking for a specific model 4Runner the TRD off road premium and Preeti Singh came in clutch when allocating the vehicle. She was super helpful and very patient with all the questions I had in regards to it and kept me up to date with the 4Runner’s shipping. It came in earlier than expected and boy was I happy they quoted me a prices that was with in reason of the current ...
Everyone was great and was able to get an appointment same day.
Carlos was my car advisor and he was knowledgeable. He was friendly and didn’t make me feel pressured. He gave me advice on what my car needed right a way to be fixed due to safety reasons and what services I can hold off on. He even gave me a discount on my cost even if it wasn’t a lot it still helped out.
Extremely fast and thorough analysis of our car.
It is a really nice Toyota dealership! The people are very helpful.
Had a leak in water pump and needed approval for its repair. Angel Pineda went on and beyond to get this approval happen. He called, email, and called again until they answer the phone and got it approve. Thank you so much for your dedication.
Frontier Toyota ALWAYS goes above and beyond when we service our car. We always appreciate the level of professionalism, honesty and integrity. Thank you to all the workers of the service department, you are greatly appreciated.
Alex handled my sevice concerns with professionalism, efficiency with a sense of urgency, all while maintaining a upbeat personality.
My experience is with Leon sales and Greg sales manager also two finance people who are very courteous and professional they made buying a new vehicle a pleasure. If you buy from frontier I suggest asking for Greg and Leon for sales and you will enjoy dealing with there finance Dept too
Highly recommend this dealer! Mr. G and all the staff there was super nice and helpful! My experience was amazing! Will definitely refer my family and friends to Frontier Toyota ❤️
They accommodated me even though I dont have any appointment. It was an emergency visit. I will go back here next time for car maintenance
I had a great experience thanks
I assisted some friends purchase a new Toyota with Frontier, and Belen Gonzales was transparent, and provided an excellent customer service experience. It's not often you visit a new car dealership and get such an easy upfront experience. I'd recommend if you visit Frontier Toyota, you definitely request to speak with Belen.
I’ve been going to frontier toyota since May of 2022 and they never fail to make me feel welcome, All the employees are extremely friendly and my service advisor Logan is constantly helping out in anyway he can and never lets me stress out about getting my car fixed up, if i had done it myself or gone to a smaller business i know i would have gotten screwed over in one way or another, but taking it to frontier was probably the best thing i could have done for my car and peace of mind. Definitely ask for logan ...
Had a wonderful experience at Toyota, felt like all my questions were answered and made feel comfortable and welcoming. Showed me around to see what type of cars fits for what I wanted and got what I wanted thanks To Al. Amazing gentleman that was able to help me and my family find the right car for us. Will definitely be coming back in the future for more cars and hope to be helped by him. Would definitely recommend going to Toyota in Valencia.
Very fair pricing and really good people in the service department.
Friendly service. One little hiccup was that I waited in the waiting area for a call or text letting me know my car was ready and that never happened. My boyfriend went to ask and was told my car was ready just don’t know for how long while I waited for the call/text that never came. They were apologetic about it and honestly I think my car was just done and they hadn’t gotten a chance to notify me.
It was great
If you think you've failed in investment I'm glad to introduce you to the most amazing manager mrs Gabriella DonaldIn fact all hope was lost until I met her, this amazing manager who changed my life within one week,My friends i will forever be grateful to mrs Gabriella Donald for helping me recovered all my losses.Words cannot explain or express how grateful i am.If you are lost a lot in binary option trade give mrs Gabriella Donald a trial… you can reach her via her Email : [email protected] WhatsApp:+14235973142
Bein was a great help in finding me the right car! Cant wait to buy my next new car from Frontier Toyota and Bein!
Manny was very accommodating to get my car serviced. Service was prompt and much less in cost compared to other dealers. Will definitely come back again.
Very professional and friendly welcome. I had to take my car in for recall on air bags, it was quick and they even Uber me home so I don't have to sit and wait there. Thanks to Lily for making it easy for me. Good job on customer service.
Expert staff and beyond wonderful customer service. This was the best experience we’ve ever had at any dealership. Bien, Chris & Denyss — thank you all so much for all of your help!
Friendly staff and excellent service
Lily was a great help. She was informative and helpful. Great attitude and ready to help in an way she can. I’ll keep getting my vehicle serviced at Frontier if Lily is the one to help.
Nice people, good service. They do not wash your car though when you bring it in for service.
Joe was very helpful as usual. Car runs very good after service. Fantastic job
Phenomenal experience from start to finish. It was the fastest and easiest car purchase ever from Genaro and Jennifer making sure I was getting exactly what I wanted! The rest of the crew as far as Bien, Jorge, Chris, KB and Norm doing an amazing job on their part of the job! Thank you all so much for all that was done for me and for the laughs!
I especially like the waiting area, large and comfortable. Angel was very helpful regarding my decisions regarding my car.
I don’t know where to start but started fro Tony Laughton and sales men and ended wit amazing Denys Cornelia who was so helpful that despite my problem with my bank it was because of her that I could get my car and drive away. These guys are amazing and I am thankful 👍
Her trading work is done with a level of expertise that can only be learned with years of experience at the highest levels. I was blown away by the ingenuity and thoroughness of strategy. I went in knowing 0 about online trading but Mrs Sandra walked me through every step of the process. I made $7000 in just five days of trading, Don’t just recommend, I highly recommend. contact Mrs Sandra Billy FX, via Email: [email protected] WhatsApp +1(512) 893-1587
Tony Laught and Sanjay Gupta are two of the most memorable people at frontier Toyota. Also, Chris in Service. They’re very personable kind giving quality customer service is their trademark. I just in 2021 released the quality of those individuals after many years. Thank you
Kristoffer Pelias gave me a very good deal in trading my corolla into a brand new 2021 C-HR, very reliable guy and fast in transaction.