The sales person Johnny Salinas was wonderful as was the rest of the employees. He knew everything about the car and answered all our questions We were very satisfied He was very helpful
Everyone was very friendly and they made the purchase experience easy. Prices were good. Lots of inventory. The manager Tony and his team are awesome.
Excellent customer service and courteous staff. We were able to secure the best deal from Drew Katigbak. We’re so thankful. We love the car we got.
I was very satisfied with the friendly helpful customer service that I received. It was a very pleasant experience with no high pressure sales tactics. It made car buying enjoyable.
Very good customer service. I am completely satisfied. And recommend this facility as a great dealership for both purchase and service. Thank you so much.
We were very pleased with the quality of service we received at Toyota in buying our used car. Rob was the salesman who helped us. He was very good. He was not pushy, and we would definitely recommend him to anybody who is looking to purchase a car at Frontier Toyota.
Ask for Robert Talamantez. Best sales person ever. No pressure with him. You will not go wrong with him. The dealer was very clean and plenty if staff.
If you are shopping for a new car do yourself the biggest favor and go see Tony L. From day 1 Tony made my car buying experience very smooth. Tony listened to EVERYTHING I was saying and worked to locate the car I wanted and made it happen. Tonys customer service was ⭐⭐⭐⭐⭐ all the way.
Very quick and efficient service . Jack was my service representative, and he kept me in the loop and even took the time for a non technologically savvy person to explain some functions of my Rav4. Awesome service!
Mr stew was extremely professional and easy to work with. the whole buying process took just under two hours. The finance manager was very persistent about selling warranty and other stuff if i could rate just that part of the buying process I would rate that 2 stars. overall I would go back to buy under car
Fast and easy transactions. Friendly service. No pushy sales. The staff was courteous and knowledgeable about the issues and needs of customers. The only issue was that it took a little longer to do the repair than what was estimated.
Bought a truck over Black Friday weekend and really happy with the deal I received. Really friendly staff, great service, and a huge inventory to choose from. Thank you Team Frontier!
I had to take my 2016 Tacoma in for some repairs. I was very happy with my experience in every way. Dean S.was very helpful and friendly.
Chris, Kristopher and the entire Frontier staff made us feel at home. They gave the kids water. They buffed every dot we could find on our new car. They helped us install all the additional accessories we wanted. Very pleased with the purchase experience. Thank you!
Each person I interacted with was courteous, listened carefully to what I said and asked. They checked my understanding at each new step in the process. I left feeling confident I understood our conversation(s) and knew what to do. Many thanks for the great care and service.
Drew is the best guy if you want a great deal with no sales pressure, will keep coming back for all my cars, Also the best finance officers
I have been buying cars off of Drew for 16 years. Drew and his team at frontier always take care of me and my family.
We are so happy with Frontier Toyota. This is our second car from this dealership .Jeff was awesome. This was unexpected and a very happy and great experience.
We had an excellent experience at frontier Toyota in Valencia and with Johnny the representative who assisted us. We went there to purchase a used car and foundThe atmosphere to be low stress and attentive. The showroom floor is huge and the vehicles widely spaced apart the desks have and tables have large plexiglass screens on them for added safety. Our sales rep Johnny showed us the vehicle took us on a test drive and went through the paperwork with us in a really professional friendly way. Next time we are looking for a vehicle we will certainly check with ...
Excellent service. Kind, respectful, timely and Professional. Everything explained clearly. Service representative kept me updated by text message and phone calls. Cashier was pleasant and efficient.
Outstanding customer service from preeti Singh , I delivered what I wanted and I was very happy all over experience was good , this is my second car from this dealership last time also preeti helped us,
As the lease on my car was up, I decided to buy it. The process was so simple! Everyone was really helpful and I was very well taken care of.
Took my car in for a recall. Was my first time at this location. I have to say Alex was professional Organized and friendly. Overall Experience was great! I would highly recommend this location for service.
Lucky was a great sales person, very straight forward. Pleasure doing business with him. He made buying a car super easy, no hassle. Great service.
Salesperson (Mark) was knowledgeable and very patient as we mulled over our choices. Never “pushy” or too suggestive. He made it an easy process for us.
Overall Frontier Toyota is a very great dealership. This is our 12th car from them. Our experience was still the same , smooth processing from beginning to end. Sanjay the sales director was extremely genuine and professional, and nothing but high praise to Bien, the salesman,his approach is very relax, upfront and honest make sure all our needs were met. All these years we recommend frontier to all our friends.
I came to the dealership to address a few different issues with my car. I had never been there but was dealt with so warmly by Ashak. He explained things clearly and helped me in every way. He never got annoyed with my many questions. After a long day of waiting, he provided a substantial discount. As a single mom I could not have been more grateful! What a thoughtful way to ensure my first experience with Frontier was an absolutely wonderful one. I will be back for all future repairs.
70 to replace air filter please other wise great service joe is great at his job I bought a car there as well some years ago
Valerie from service was very professional. She was very accommodating. The wait time was as promised, the facility for clients to wait and sit was comfortable.
Outstanding customer service from the receptionist to the general manager and everyone in between. We are customers for life. This is our third car from this dealership and all our kids are customers too!
My service writer was Valerie. She was great and the way we are always treated has been wonderful. I would recommend this dealership in a heartbeat.
Service Crew are very accommodating and listening to all of my complaints on my car and very attentive. I service my car Here since day 1 of Service and I never had any major issues with it. Excellent Job.
Had my 2012 Prius V in for service. Still runs like new. Joe Garcia takes excellent care of all our vehicles. We have four Toyota’s, including our son’s.
Leon Kimelman was an excellent salesperson. He made sure the process was easy! Sales Manager Greg was great as was Ajay in Finance. Thanks for a great experience!
The dealership is very comfortable with lots of amenities to make your wait bearable. The parts dept. is attentive in letting you know when your part has arrived and their estimate of my arrival was sport-on.
It was my truck’s first service and their demeanor, and quality of service will bring me back. I was very happy! I will go back.
I had a pleasant experience with the sales representative, Mark. I went in to browse and left a happy owner of a new C-HR. The process was fast and everything was explained in great detail. I definitely recommend this dealer.
Sanjay Gupta has excellent customer service plus he knows what he’s doing, he knows how to sell. We know Sanjay Gupta has been leasing us cars for 19 years. You should be proud to have an employee like him.
Excellent service on 1/29/2020. Thank you to Dean and Ara for always giving excellent service to their customers and going that extra mile!! Always best service at all Toyota dealers in every state I am at. Thank You Toyota!!
Speaking with a service rep. My main concern was to give me only what I needed at this time. I was told elsewhere I needed things I didn't need I just want a dealership to be honest with me and I feel this dealership did exactly that... my representative kept me informed... I was completely happy with the outcome and look forward to doing business at my next service I would happily recommend this dealership to anyone.
This dealership has excellent customer service and the Internet department is always helpful. Thank you to Frontier. You guys have a Toyota customer for life.
Bein was great he made sure we where happy with our purchase. I would reccommend him to everyone. The people at Frontier Toyota are the best.
I have been a customer at another dealership and they wanted to overcharge. When I called Frontier I received great customer service the price for the repair was right and vehicle was delivered when promised.
Very friendly staff. Good knowledge of the Toyota line. A shout out to Malkia, Genaro and Drew. Found the vehicle I wanted when nobody else could.
Lily is my service manager. She has a great personality, makes you feel welcome and appreciated and gives an honest eta when repairs should be completed. The facility looks brand new it shows that management has high standards.. All the employees are very polite and it shows that they enjoy working there. Always a positive experience when I take in 4Runner for service..: Kudos Frontier Toyota.
Brought my Prius for evaluation of an unusual sound coming from the engine compartment. Quickly it was diagnosed and the problem put to rest. The vehicle was out in minutes as a courtesy call.